We’re Not Just Another Desktop Support Company, We Offer Full Technology Solutions

Technology is the engine that runs your business. From communication to data storage to accessibility, your computer networks are what you use to get the job done. The amount of data your business uses, the number of users your networks have to support, and the regulations that guide how you use your technology are always changing; this requires an IT solution that can not only establish a solid technology base but is also flexible enough to adapt as your business needs change.

At Second Line Technology we go well beyond the mundane break-fix model of waiting for a problem to occur. We proactively work to develop a solid IT environment that makes sense for your business, ensures you have the tools you need to do business, guarantees those tools are secure, and that provides the 24/7 monitoring and support you need to maximize your uptime. We combine all of this through our accessible, customer service-oriented team that has your goals and best interests in mind.

Full Managed IT Services

We monitor your systems 24/7/365 to ensure your IT functions at peak capacity. Our proactive approach addresses glitches and makes adjustments that prevent problems, effectively troubleshoots when problems do occur, and even helps you anticipate and plan for future needs.

We match our level of service to your level of need, which means we can start your IT department small and grow it seamlessly along with your company.

You’ll gain:

More uptime
A predictable monthly bill
Savings on cumulative IT costs

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Professional Services

How is your business growing? More importantly, how is your technology growing with it? We understand and specialize in every kind of IT infrastructure endeavor—from routine office upgrades to complex installations.

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Help Desk Support

When IT issues do arise, our IT help desk provides tiered levels of support. When you call Second Line Technology, you speak to an IT professional who can guide you through routine issues as easily as they can resolve complex problems.

We respond at the level of expertise and with the resources you need to address all your IT questions and concerns quickly and effectively. Our help desk services have one simple goal—to keep your systems online and running smoothly 24/7/365.

Our Services Include:

Reliable 24/7/365 Availability
Monthly Reporting
Clearly-Defined Service-Level Agreements

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Additional Services

We take pride in not only delivering IT solutions, but value-added services that improve your work efficiencies and productivity including business applications, procurement, business consultation, facilities, and IT infrastructure.

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